shipping and returns

Economy shipping is free for domestic orders. If you would like to receive your order sooner, you can pay for standard or express shipping.

We charge $15 for standard 3-4 day shipping, and $25 for 1-2 day shipping. For international orders, we charge $20 for economy, $35 for standard, and $50 for express.

Final Sale, Returns & Exchanges

All orders in new and unworn condition can be returned for a refund or exchange within 30 days of purchase upon inspection.

To start a return, please email us at info@joyasolshoes.com to obtain a Return Authorization Number within 30 days of the invoice generated date.

Once we process your return, we will email you a return shipping label that you can attach to the package and mail it back to us.

Write the Return Authorization Number (RMA) clearly on the outside of your returned package. Returns that do not have an RMA written on the outside of the package will not be opened and returned to the sender (at sender’s expense).

Purchases that meet the above return policy guidelines will be refunded back to the original method of payment. Purchases received outside the Return Policy Guidelines will not be mailed back and will not be refunded.

All items marked as final sale cannot be returned or exchanged.